Events & Training

Events

Talent Ecosystem Conference

Talent-Ecosystem-Eventbrite-banner

“Employee experience has recently emerged as a top priority in organizations as a way to foster innovation, recruit and retain top talent, improve customer and employee satisfaction, and increase overall company performance.”

Understanding and improving the employee experience is critical for companies operating in a highly competitive global economy. Providing an engaging experience will help companies succeed in attracting and retaining skilled employees that can significantly impact the growth rate and competitive advantage of its business. A strong employee experience nurtures positive attitudes and behaviors that also drives a strong customer experience. Employers that recognize this and build it into their Employee Experience as part of their plans for a better Customer Experience are far more likely to achieve the results they want to move forward in the Experience Economy.

AGENDA

1. Look Beyond Employee Engagement, Reinvent the Employee Experience

2. Meaningful Employee Experience, Win With Business Outcomes

3. When EX meet CX, Why Your Customer Experience (CX) is Really About Your Employee

Experience (EX)

4. The New Approach to Digital Employee Experience

Our Courses

We schedule training courses to better prepare interested parties who’re keen in understanding the procedures for the selection and development of staff. Our assessments are used for a wide range of professional and managerial positions.

To enquire about our training courses, please fill in the form below and our consultants will contact you to confirm.

Our Courses Details

Saville Consulting International Wave® & Aptitude Accreditation Course

This three-day accreditation course is designed to introduce the Saville Consulting Wave® model and personality questionnaires, as well as the Saville Consulting Aptitude Test portfolio, which aims to equip delegates with skills to use and apply the instruments in recruitment, staff motivation, re-deployment, job realignment, training needs analysis, team management, job migration and performance interview. After completing the course, delegates will be able to maximise the application of the suite of Saville Consulting assessments.

Upcoming course dates:

  • 5th – 7 th March 2018
  • 14th – 16th May 2018
  • 3rd – 5th Sept 2018
  • 12th – 14th Nov 2018

Test User: Occupational Ability and Personality Training

This 4-day Test User: Occupational Ability and Personality course (BPS Level A and B training) confers eligibility for British Psychological Society (BPS) certification and qualifies practitioner to use the aptitude tests and personality questionnaires. We provide full psychometric training on how to administer, interpret and give feedback on the ability tests and personality questionnaires. This enables practitioner to use these tools professionally within the workplace.

We offer in-house certification program upon request.

Upcoming course dates:

  • March 2018

Competency Based Interviewing Skills Training

Our Competency Based Interviewing Skills training equips you with the right skills to conduct a systematic and effective interview session, with each question targeting a specific skill or competency of your candidate. This practical training will enhance interviewer’s knowledge, skills and confidence in selecting the right candidate for any critical role using the competency based interviewing technique.

We offer in-house training upon request and it can be tailored to meet the needs of your recruitment practitioners.

Team Alignment Workshop

“Teamwork is the ability to work together toward a common vision. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie. Recognising the importance of team alignment to achieve strategic objectives, we provide engaging and interactive session for team members to discover their preferences and learn about each other by utilising Saville Consulting Work Roles Report to yield positive results.

We offer in-house team alignment workshop upon request.

Design Thinking Programme

The design thinking programme is about how to utilise the human-centered design method in developing user-centric solutions through deep understanding of the needs, preferences, values and emotions of the users. During the design thinking programme, participants will be part of a small team, adopting a hands on approach in learning and applying the design thinking process to a solve a design challenge relevant to the organisation.

We offer in-house design thinking programmes upon request.

Smiley face

Participatory Development Workshops using the LEGO® SERIOUS PLAY® method and materials

Organisations, teams and individuals can leverage on the LEGO® SERIOUS PLAY® method to facilitate thinking, enhance communication and solve problems. Based on the concept of ‘hand knowledge’, it draws on extensive research from the field of business, organisational development, psychology and learning. During the workshop, participants utilise the LEGO® SERIOUS PLAY® method and materials to solve complex and dynamic challenges in building better businesses, better teams, and more competent individuals.

We offer in-house workshop using the LEGO® SERIOUS PLAY® method and materials upon request.

Smiley face

Design Thinking Breakfast Talk

Breakfast for Your Brain and Tummy

We would like to invite you to join us for breakfast so that we may fill your tummy with nutritious food and also feed your brain with an introduction to design thinking

Smiley face

If you’re interested to learn about design thinking, drop us your details and we’ll keep you informed on our future breakfast talks.

Breakfast Talk on the LEGO® SERIOUS PLAY® method

Breakfast for Your Brain and Tummy

We would like to invite you to join us for breakfast so that we may fill your tummy with nutritious food and also feed your brain with an introduction to the LEGO® SERIOUS PLAY® method and materials

Smiley face

If you’re interested to learn about the LEGO® SERIOUS PLAY® method, drop us your details and we’ll keep you informed on our future breakfast talks.

Team Building

If team building and other offsite events are to offer value, their inclusion in an overall corporate structure of philosophies, values, and practices is critical.

Our team building is about the process of supporting a workgroup to operate in a team-oriented environment that is characterized by such philosophies as shared purpose, shared values, shared vision, shared mission and a performance development system that enables people to grow both personally and professionally. It is ideal for organizations with a high mix of seniority in age, experience, and competency.

This program is designed to give participants a distinct advantage over other organizations that don’t believe in Team Power and Transformation. The program creates awareness for teamwork and has participants devoted to achieving self-empowerment as individuals and as a team to reach new heights and create new paradigms in working relationships.

Our team building focuses on the following areas:

  • Commitment
  • Ownership
  • Communication
  • Leadership
  • Collaboration

Risk / Crisis Management

Managing risks is a key element of the effective organization. To remain competitive, the management cannot afford to set up contingencies or control measures for every conceivable risk.

Rather, they must assess each risk and develop a response proportionate to the risk. This course introduces learners to widely accepted risk assessment, management, and control practices using effective tools and techniques. This course also gives an insight into the legal implications if risks are not managed effectively. This programme caters for any business operations that wishes to engage effective risk management practices.

Effective Time Management

For many people, it seems that twenty four hours in  is just never enough in a day. They fill their days with loads of activities, but achieve very little because they are not doing the right thing. They feel totally stressed when everything seems to become too much to handle and with little or no time to manage. They feel overloaded and wonder if they can really cope with the pressure building upon them. Anything that poses a challenge or threat to their well-being is a stress.

By learning how to plan and manage time effectively, you can eliminate non-essential activities and achieve more. Planning effectively can make your work more enjoyable and rewarding. And practicing good time management will make you more productive and to say no to impossible workloads.

Fundamentals of Project Management

Each organization needs to change in order to sustain its growth. Hence, most leaders become involved in a project, even without being expert matter. Though project management itself relies on simple principles, many project end as perfect failures, with a lot of wasted time and drained resources. Knowing how to handle projects enables to assess risks early, to take effective decisions and limit the potential damages.

The program aimed at raising awareness on the key elements that people need to focus on – even before launching a project – to ensure the relevance and accuracy of the means to deploy before spending time, effort and energy on major investments.

Emotional Intelligence and Resilience

Each organization needs to change in order to sustain its growth. Hence, most leaders become involved in a project, even without being expert matter. Though project management itself relies on simple principles, many project end as perfect failures, with a lot of wasted time and drained resources. Knowing how to handle projects enables to assess risks early, to take effective decisions and limit the potential damages.

The program aimed at raising awareness on the key elements that people need to focus on – even before launching a project – to ensure the relevance and accuracy of the means to deploy before spending time, effort and energy on major investments.

Interpersonal & Communication Skills

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills training in addition to their competencies and abilities.

Whether you’re an IT professional, engineer, scientist or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This workshop will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

Performance Coaching & Mentoring

Coaching has attracted much attention in recent years as a method of developing senior leaders and executives. Coaching is also a popular tool for developing employee potential and work performance. Coaching is now seen as a key ingredient in improving employee engagement in organisations.

When used appropriately, coaching can be a cost-effective approach to development, focusing on specific individuals and their identified development needs. The need to recruit new employees can be reduced by developing the skills of existing employees. Coaching can also improve motivation, leading to a reduction in staff turnover. It sends a positive message to employees that the organisation values its staff, and creates a sense of achievement for both those acting as coaches and those receiving support from a coach. Coaching is most effective when conducted in an atmosphere of trust and respect.

Once we have taken time to understand your real coaching need, we will suggest a programme in a time frame and style to suit.

Gamification in Human Resource

Gamification in the workplace is the use of game mechanics and behavioral design to mo- tivate behavior change and engage employees in improving their performance, productivi- ty, participation, and loyalty.

Gamification uses game design to taps into human behavior to understand the science behind human motivation and how to impose the natural drive of human motivation in the workplace environment.
This workshop will focus on the application of gamification in reshaping employee experience with a behavioral change to motivate participation, engagement, loyalty and productivity in the workplace.

The above training comes with 1 or 2 day classroom, and 8 days Gamified Digital Learning Experience to increase learning effectiveness, learner engagement and better knowledge retention.

HR for Non-HR Workshop

The approach Line Managers takes in recruiting and managing their employees make a significant impact in driving their team performance.  As a Line Manager, you shape your team culture everyday through your interactions with your employees.  From conducting interviewing conversation to performance improvement plan conversation.

This course arms equip Line Managers with the understanding of basic human resource best practices to get the best out of your people.  Line Managers will be guided to evaluate and take action of human resources issues within their influence.

It is a highly interactive and experiential one-day workshop that encourages Line Managers to explore their current human resources challenges and explore options available to them.  The facilitator will provides support and guide Line Managers to develop their own action plan.

5-Star Customer Service Excellence Training

OBJECTIVE / BENEFITS

As Gandhi once said, “A customer is the most important visitor on our premises and he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.”

During this workshop we look at the all different types of customer service. It is a misunderstanding that only employees which have direct involvement with customers need these skills, such as a receptionist or a telesales marketer. Perhaps you are company owner, in which case you would be serving customers and your staff.

Register here!